WhatsApp, one of the most popular apps in the world, has gone down in what appears to be a global outage, according to users in multiple countries. Only few details are currently available.
The outage began at roughly 4 p.m. ET on Wednesday when users said they were unable to send or receive new messages. At the top of the screen, it simply says: “Connecting….”
Users across the world are reporting the outage. DownDetector said it had received nearly 30,000 reports from all continents by 4:20 p.m.
“We are currently experiencing major disruption impacting receiving incoming messages and message delivery on Whatsapp,” Meta said in a statement at 4:43 p.m. The cause of the outage was not immediately known.
A minute later, in a separate statement, WhatsApp said: “We’re working quickly to resolve connectivity issues with WhatsApp and we’ll update you here as soon as possible.”
WhatsApp Messenger was founded by Jan Koum in 2009 and was later sold to Facebook. By 2020 the app had more than 2 billion users around the world, making it the world’s most popular mobile messaging app.
It’s estimated that the current number of users is around 2.7 billion.